Terms & Conditions

1. Acceptance of our Terms

By visiting the website Essops Home, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to Essops Home, you agree to be bound by the following Terms and Conditions of Service. If you do not want to be bound by our Terms your only option is not to visit, view or otherwise use the services of Essops Home. You understand, agree and acknowledge that these Terms constitute a legally binding agreement between you and Essops Home and that your use of Essops Home shall indicate your conclusive acceptance of this agreement.

2. Provision of Services

You agree and acknowledge that Essops Home is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that Essops Home is entitled to provide services to you through subsidiaries or affiliated entities.

3. Proprietary Rights

You acknowledge and agree that Essops Home may contain proprietary and confidential information including trademarks, service marks and patents protected by intellectual property laws and international intellectual property treaties. Essops Home authorizes you to view and make a single copy of portions of its content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission. Any third-party trademarks, service marks and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.

4. Submitted Content

When you submit content to Essops Home you simultaneously grant Essops Home an irrevocable, worldwide, royalty free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to Essops Home.

5. Termination of Agreement

The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.

6. Disclaimer of Warranties

You understand and agree that your use of Essops Home is entirely at your own risk and that our services are provided "As Is" and "As Available". Essops Home does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of the Essops Home website, information, content, materials, or products. This shall include, but not be limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement, and warranties that access to or use of the service will be uninterrupted or error-free or that defects in the service will be corrected.

7. Limitation of Liability

You understand and agree that Essops Home and any of its subsidiaries or affiliates shall in no event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or corruption of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not Essops Home has been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed the liability of Essops Home is limited to the greatest extent permitted by law.

8. External Content

Essops Home may include hyperlinks to third-party content, advertising or websites. You acknowledge and agree that Essops Home is not responsible for and does not endorse any advertising, products or resource available from such resources or websites.

9. Jurisdiction

You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by Essops Home to resolve any legal matter arising from this agreement or related to your use of Essops Home. If the court of law having jurisdiction, rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.

10. Exchange and Return Policy

Essops Home will refund or exchange all goods if you return them within 14 days of purchase, provided that the goods must still be in their original condition and packaging and may not have been used.  You will also be required to present the original tax invoice. The goods we exclude from the 14 day exchange or refund policy are: unless there is a manufacturing defect in the goods, you can only return these goods if they are still in the original condition, sold and the packaging, if transparent, has not been opened yet; goods purchased by way of special arrangement or custom order will only be replaced if defective. Delivery cost of items purchased will still be the responsibility of the customer, and we will not refund delivery cost.

11.

Delivery Policy

Listed price of Items does not include delivery and the delivery cost will be displayed at checkout. Delivery time will take place between 2 to 7 days. Delivery cost is not refundable. Goods are despatched in sealed packaging and should be received in the same manner. Please ensure that when receiving delivery of your purchase, it is sealed.

Subject to these Terms, The Delivery Service Provider agrees to receive and arrange for the provision of the Service to the Consignee in accordance with the information on The Delivery Service Provider’s Waybill or return of the Shipment to the Customer (or its nominee) when the Shipment was not delivered to the Consignee.
Any instruction from the Customer to The Delivery Service Provider and/or a TPA to provide the Service shall be on a The Delivery Service Provider Waybill, duly completed and tendered with the Shipment.
Unless otherwise agreed in writing and signed by The Delivery Service Provider, no other instructions, whether verbal or written shall be binding on The Delivery Service Provider or any TPA.
A Shipment under these Terms shall be deemed to have been received into The Delivery Service Provider or any TPA’s possession only upon –
the Shipment being received into The Delivery Service Provider or the TPA’s physical possession; and
receipt acknowledging acceptance being issued by The Delivery Service Provider or the TPA and furnished to the Customer by an expressly authorized The Delivery Service Provider and/or TPA Personnel.
The Customer is responsible for ensuring that the person furnishing such receipt is expressly authorized to do so by The Delivery Service Provider or the TPA.
Delivery to the Consignee, or, on a Shipment returned to the Customer (or its nominee), shall be conclusively evidenced by a signed receipt being given therefore by the Consignee or the Customer.
A POD shall be conclusive proof that the Shipment was delivered in accordance with these Terms, in good order and condition, in an intact form, without any Loss and shall further constitute final and absolute release of all undertakings, obligations and liabilities of The Delivery Service Provider and/or any TPA.

Goods will only be delivered once funds are paid in full and cleared.

 

12.

Currency and VAT and Payment Policy

Essops Home is a South African based company and hence, items are sold in South African Rands (ZAR) and include 14% VAT.

There are three distinct methods of effecting payment for purchases rendered on this site. These are via Credit Card Through the Mygate Secure portal, Direct Funds Transfer and, C.O.D. Please note that, while all inquiries will be received by Essops Home they will NOT BE PROCESSED until proof of payment has been received by Essops Home.

CREDIT CARD AND REFUND POLICY
Payment by credit card is immediately authorized by an online payment gateway, provided that all details are correctly captured. Essops Home takes no responsibility for the fraudulent use of Internet Banking logon codes and PINS.

Note that once a conduct order has been captured, it is considered to be an authorization to start the verification process by Essops Home. As such, there will be up to 14 days refund is the item is returned in the original way it eas delivered.

Essops Home shall be entitled to vary the price of any items without prior notice to the customer and at its sole discretion. Whilst this is said every effort will be made to communicate any price changes before the time.

We accept direct deposits, EFT's, credit cards, debit cards, cash and Ukash.

We also offer lay-byes up to 6 months interest free.

13. Privacy Policy

Essops Home demonstrates its commitment to our customers' privacy by providing this statement. We will do everything in our power to ensure your right to privacy. We are committed to developing long lasting relationships that are built on trust. Essops Home will never violate that trust. Essops Home Will Not Sell Your Personal Information. Essops Home keeps all your information confidential. Essops Home Will Not Sell/Disclose Your Corporate Information. We

hold all Confidential Information disclosed to it by all clients in strict confidence and not disclose such Confidential Information to third parties - Unless Required By Law; take all reasonable measures to protect the confidentiality of and avoid disclosure or use of Confidential Information in order to prevent it from falling into the public domain or the possession of persons other than those persons authorized to any such information.

14. Security Policy

We have taken every step necessary to ensure that this site is completely secure. You don't have to worry about any of the information you share with us on our website. We have gone to great lengths to ensure that your information is secure with us. At all points where you are asked to enter sensitive information, that information will be encrypted and protected with the best encryption software available in the industry. This ensures that any communication between your computer and ours cannot be intercepted. While in a secure page, you will see a lock icon at the bottom of your browser.

15. Entire Agreement

You understand and agree that the above Terms constitute the entire general agreement between you and Essops Home. You may be subject to additional Terms and conditions when you use, purchase or access other services, affiliate services or third-party content or material.

16. Changes to the Terms

Essops Home reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of Essops Home after any changes to Terms will signify your agreement to be bound by them.